Jude Benhalim jewelry can be purchased online at www.judebenhalim.com from anywhere around the world; we ship worldwide. You can also shop our jewelry at any of our stores in Egypt, or stockists around the world.

The Jude Benhalim Zamalek store is located in Degla Center at 11 Hassan Sabry street, Zamalek, Cairo. For directions, click here.

The Jude Benhalim Flagship store in New Cairo is located in 5A by the Waterway, New Cairo. For directions, click here.

The Jude Benhalim Flagship store in New Cairo is located in Lake Town, New Cairo. For directions, click here.

The Jude Benhalim Flagship store in Sheikh Zayed is located in Arkan Plaza (Gate B, across Crown Plaza hotel). For directions, click here.

Our seasonal store in Diplo 3, North Coast is open from June through August. For directions, click here.

For more info on our stores, click here.

Availability can vary between locations. We recommend contacting the store directly before your visit if you are looking for a specific piece, size or colorway.

You can find the contact details for each location on our Stores  page directly.

Opening hours vary by location and season.

Visit our Stores page for the latest opening hours and store information.

You may reach out to our team through email, and we will get back to you the soonest.

For our customer service team, please email shop@judebenhalim.com.

For general inquiries, please email info@judebenhalim.com.

For the press team, please email press@judebenhalim.com.

For wholesale inquiries, please email sales@judebenhalim.com

Every Jude Benhalim piece is designed and handcrafted in our Cairo workshop.

Our Fashion Jewelry is crafted in brass and finished in either 21k gold or rhodium, often paired with custom-made resin and semi-precious stones.

Our Fine Jewelry is crafted in 925 sterling silver and finished in rhodium or 21k gold.

Our custom resin stones are mixed, shaped, dyed and polished individually by hand, which means subtle variations in color and finish can naturally occur from one piece to another.
To know more about the craftsmanship process, please visit this page.

Our pieces combine different materials, finishes and handmade techniques, so a little care will help preserve them for longer.

Avoid contact with water, perfume, lotions, oils, make-up and cleaning products. Remove your jewelry before swimming, showering or exercising, and store each piece separately in its original pouch or box when it is not being worn.

For more detailed instructions, visit our Jewelry & Home Care page here

Full-price online purchases can be returned or exchanged within 14 days of receipt, provided the piece is unworn, undamaged and returned with its original tag and proof of purchase.

All returned pieces are inspected by our team before an exchange or credit is approved.

Refunds will be made in the form of a credit voucher redeemable in stores or online within 1 year of issue date.
For more information, kindly review our Returns Policy.

Items purchased from a Jude Benhalim store are not eligible for cash refunds.

Eligible pieces can be exchanged within 14 days of purchase, provided they are unworn, in their original condition and accompanied by proof of purchase and the original price tag.

Approved refunds are issued as store credit, valid online and in our stores for one year from the date of issue.

Please refer to our Returns Policy for full details. Returns Policy.

All Jude Benhalim collections are available on www.judebenhalim.com. However, sometimes product color variants are can be out of stock temporarily.

To find out when a product is back in stock, simply visit the product page and subscribe your email in the “notify me when back in stock” box to receive an email once it's back in stock.

Yes, when you tick the “complementary gift wrapping” box in the cart page, we will place your item inside our branded pouch and wrap it in a Jude Benhalim branded box with ribbon. We will include a gift receipt (with prices removed, of course) and even a personal message at your request.

Online orders take up to 5 working days for processing, and 2 working days to be delivered inside Egypt. You will receive a confirmation email once the order is completed and ready for delivery or pick up. Please note that every order placed at Jude Benhalim is handmade and prepared as per the customer’s request, ensuring the finest quality at every stage of the production process.

We offer local & international shipping through a 3rd party courier service. We also offer a Pick Up service for orders placed inside Cairo, which allows you to pick up your order from any of the Jude Benhalim stores. For more information, please review the Shipping Policy.

This service is only valid for orders placed inside Cairo and paid with credit card.

After filling the shipping information at checkout, the delivery options will appear in the order summary box. If you choose the pick-up service, kindly  allow 2–5 working days for your order to be available at your selected store. Present a copy of the order confirmation email to the salesman in the store in order to receive your order. For more info, please review the full Shipping Policy.

Our local shipping fees are 120 EGP for standard shipping and 160 LE for Express shipping.

We offer international shipping for orders made through www.judebenhalim.com. International shipping rates vary according to the shipping zones.

Actual costs for shipping are calculated after you have added items to your cart and filled in the shipping address information on the website.

International orders may be subject to taxes, tariffs and customs duties in the destination country. These charges are not included in Jude Benhalim shipping fees and are the responsibility of the recipient.

For repair requests outside Egypt, please contact shop@judebenhalim.com with your proof of purchase and clear photographs of the piece. Our team will assess the request and advise on the available next steps and shipping arrangements.

We happily provide a one-year guarantee period for your Jude Benhalim jewelry. We will repair any damage occurred to your Jewelry, in the exception of irreparable damage. A repair fee will be required for broken jewelry that have passed the 1-year guarantee period. For more information, please review our Repair Policy.

You can drop off your damaged jewelry in any of our Jude Benhalim stores. If dropping off your jewelry is not possible, pick up & return by courier can be arranged on the customer’s expense. Click here to request the courier pick up service.

Repairs are carried out by our workshop team and can take up to 14 working days following assessment.

Once complete, the piece will be returned using the same delivery method arranged when it was received.

Our earrings are produced and sold as complete pairs, so we are unable to replace individual lost earrings.

If the design is still available, a new pair can be purchased. Some pieces are produced for a limited period and may no longer be available once a collection has ended.

Designated vases are suitable for water and fresh flowers. Avoid leaving water on exterior metal or resin surfaces, wipe away moisture after use and allow the piece to dry completely.

Home objects should be used according to the function stated on the product page. Decorative bowls and metalware should not be used with hot food or hot liquids unless specifically stated otherwise.

Selected metal components may be assessed for paid repair or replating on a case-by-case basis. Resin, glass and ceramic components may not be repairable once damaged. Contact shop@judebenhalim.com for an assessment.